Python
SaaS
Web
LLM-based Intelligent Voice Assistant with VoIP & Calling System
VoxiAI is an intelligent virtual operator enabling natural language interactions for client's service. It provides a solution for call-centers that increase effectiveness between AI assistant and agents for interactions with your clients.
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Cloud-based voice platform for processing orders by phone without operator participation.
Industry
Telecommunications
Platforms
Cloud-based on GCP
Specialists
1 ML engineer, 1 VoIP engineer, 2 backend developers, 1 product manager, 1 frontend developer
Technologies
LLM, TTS, STT, Voice AI, ML
Basic functionality
The automatic taxi service created on its basis was launched in several cities of CIS, as well as the integration of the service with existing taxi services. The service has an availability to score the calls with ML-based algorithms to talk to the people with whom the voice assistant has the better metrics.
The service was designed from the scratch, and during several years of development came from the simple grammatical rules to ML-based scenarios & custom LLM-connection for better response generation.
1 ML engineer, 1 VoIP engineer, 2 backend developers, 1 product manager, 1 frontend developer
Why choose SmartTech
Development of specialized technical solutions to solve your business problems
For more than 5 years we have been focusing on industry solutions. Custom software development is the perfect combination of skill, engineering and people.
Consisting of a dynamic and enthusiastic team of technology enthusiasts with elite software development experience, we are constantly striving to offer the best software solutions, innovating using the latest technologies and cloud software to meet the unique needs of each of your businesses.
Projects in the niches of healthcare, telecom, medical devices, business analytics, and agrotech
Senior & middle software developers are in our team
Years our core team has been delivering projects to customers
Hours were spent on Upwork with our clients, earning a 100% rating.
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Stages of work
The task statement stage consists in defining the goals of system development and in formulating requirements for it. The definition of the development goal, as a rule, precedes the formulation of requirements, since the development goal must be justified and defined in terms of requirements. In most cases, system development begins with setting a goal
The task statement stage consists in defining the goals of system development and in formulating requirements for it. The definition of the development goal, as a rule, precedes the formulation of requirements, since the development goal must be justified and defined in terms of requirements. In most cases, system development begins with setting a goal
The task statement stage consists in defining the goals of system development
The definition of the development goal, as a rule, precedes the formulation of requirements, since the development goal
The task statement stage consists in defining the goals of system development and in formulating requirements for it. The definition of the development goal, as a rule, precedes the formulation of requirements, since the development goal must be justified and defined in terms of requirements. In most cases, system development begins with setting a goal
The task statement stage consists in defining the goals of system development and in formulating requirements for it. The definition of the development goal, as a rule, precedes the formulation of requirements, since the development goal must be justified and defined in terms of requirements. In most cases, system development begins with setting a goal
Reviews
What our clients say about us
Smart Tech LLC completed the project on time and met all milestones. By managing through a single resource, the team offered a personal touch when solving the client's needs. Moreover, Smart Tech LLC communicated transparently and was highly attentive and responsive throughout the process.
We brought Smart Tech LLC team a few general ideas and their developers took that and transformed it into a fully working app. They successfully finalized the development & published the app for us as well.
SmartTech delivered a functional application on time. They showed a willingness in understanding the project and providing the right solutions. Virtual meetings and regular email updates ensured a smooth workflow. The team's commitment to the work was commendable.
Working with Smart Tech for our mobile app development was an outstanding experience from start to finish. They truly proved themselves as the go-to experts for innovative and reimagined computing platforms. We, at Zohari Credit Limited, couldn't be happier with the results they delivered.
SmartTech's work is met with positive acclaim thanks to their consistent and cost-effective approach. The team is highly efficient from a project management standpoint, and internal stakeholders are particularly impressed with the vendor's quality of developers.
As an agricultural intelligence and data provider, we collaborated with SmartTech to help them optimize their Android mobile app. SmartTech performed code reviews and improved the app's loading time, among other things. SmartTech showcase good project management.
Thanks to their new user-friendly and convenient app, the client saw an increase in customer engagement, customer satisfaction, and sales. Smart Tech LLC set clear milestones and stuck to the timelines. Moreover, they were responsive, quick, understanding, and committed to delivering quality work.
The project was successful, and the client was happy with the app's features. Smart Tech LLC delivered all agreed milestones within the timeline. The team was quick in their responses, efficient, and communicative. Their professionalism and responsiveness to the client's needs stood out.
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